Reach Out 💌

REACH OUT 💌

Hello, Beautiful 🤍

Whether you have a question before ordering or need help with an existing order, you are always welcome to reach out to Cypermoon.

Questions about Mystery Scoops, Lucky Draw Gift Boxes, Cypermoon Spins, personalization, video options, add-ons, shipping, or anything else you are unsure about are welcome here.

You are never just an order here.

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💌 WAYS TO CONTACT CYPERMOON

You may:

• Reply directly to your Cypermoon order confirmation email
• Use the contact form below
• Message Cypermoon on TikTok at @Cypermoon

Every message comes directly to Cypermoon, and I will respond as soon as I can.

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🌙 CYPERMOON CONCIERGE

Need a little help before placing your order?

Cypermoon Concierge can help you understand your options or put together a custom combination.

Reach out if you need help with:

• Choosing the right Cypermoon experience
• Combining Mystery Scoops, Lucky Draw Gift Boxes, or Cypermoon Spins
• Available add-ons and video options
• Gift orders
• Multiple-recipient orders
• Special packaging
• Shipping arrangements
• Personalized invoices

If you are planning a larger or special combination, please contact Cypermoon before checkout so we can help you determine the best way to put everything together.

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📦 QUESTIONS ABOUT AN EXISTING ORDER

If your message is about an order you have already placed, please include:

• Your name
• Your order number
• Your TikTok username, when applicable

This helps Cypermoon locate your order and respond more quickly.

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⏳ RESPONSE TIME

Please allow approximately 24–48 hours for a response.

Each Cypermoon experience is personally prepared, packed, and sometimes filmed with care, so response times may vary during busy order periods, launches, or special promotions.

Thank you for your patience and for choosing Cypermoon. 🌙

Where Love & Light Meets! 🌙🌹❌❤️

Love, Cypermoon